Call Logging

Your telephone system produces a call record after every phone call you make or receive.

These call records contain important Information about each call, such as details of who called the length of time It took to answer and the number that was dialed. By using a call logger, you Can analyse this information to see how well you are dealing with phone calls to Improve efficiency.

Our call logger has no limits to the number of lines or extensions you can Log. From it, you can produce a whole range of management reports with vivid Graphs, charts and tables, custom defined if required. This will enable you to see when and where your calls are being lost, monitor your phone line Usage and scrutinise your telephone traffic to suggest line optimisation.

Used successfully by surgeries/business around the country, the call logger will allow you to allocate your staff more effectively and improve your patient experience. There is an old management expression –you can’t manage what you can’t measure. This surgery/Dentist/Commercial module will allow you to measure your call flow and enable you to take control.

• Call Logging
  
  Your telephone system produces a call record after every phone call your dental surgery makes or receives.
• Call Recording
  
  Call recording has quickly become a necessity in the business world.
• Fax to E-mail
  
  The NEG Fax2E-mail solution allows you to receive incoming faxes directly into your e-mail inbox.
• Billing
  
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• Conference Bridging
  
  A simple and inexpensive way to connect with multiple business colleagues and clients.
• Virtual PA
  
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• Jayex
  
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